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A user criticized Mahindra’s car designs and service quality. Read Anand Mahindra’s reply to the claims and his commitment to improvement.
Criticism Over Mahindra Car Designs and Quality
A social media user harshly criticized Mahindra’s car designs, service quality, and reliability, comparing them unfavorably to Hyundai. The criticism followed the launch of Mahindra’s new electric vehicles, the BE6e and XEV 9e. The post called Mahindra’s cars unaesthetic and unreliable, using strong words like “gobar kinda designs.”
Anand Mahindra’s reply- Thoughtful Response
Rather than ignoring the criticism, Anand Mahindra responded with a balanced reply. He acknowledged Mahindra’s journey from the 1990s when experts advised the company to quit the car business. He emphasized Mahindra’s growth and resilience while thanking the critic for fueling their drive to improve further.
A Commitment to Continuous Improvement
Anand Mahindra admitted that there is “no room for complacency” and committed to enhancing car designs and service quality. He highlighted the company’s resolve to turn cynicism and scepticism into motivation for success, vowing to meet expectations in the future.