
Air India wheelchair denial turned tragic today, March 8, 2025. An 82-year-old woman ended up in the ICU. It happened at Mumbai’s airport. She fell after staff refused her a wheelchair. Her family’s furious.
The incident sparked outrage online. Air India’s under fire again.
She flew in from New York. The flight landed late Thursday. Her son requested wheelchair help. She’d booked it in advance. Staff said no wheelchairs were left. “Walk or wait,” they told her. She tried walking. Her legs gave out. She hit the floor hard. Now, she’s in critical care.
Air India Wheelchair Denial: What Happened?

Air India wheelchair denial led to chaos. She collapsed near the gate. Passengers rushed to help. Her hip’s fractured. Doctors say she’s got a concussion too. Her son blasted the airline. “They ignored her age,” he said. She’d traveled 17 hours. Fatigue made it worse.
Witnesses backed the story. One X user posted a video. It shows her struggling before the fall. Staff stood by, unmoved. The family filed a complaint. Mumbai police took it up fast.
Air India wheelchair denial isn’t new. Complaints pile up yearly.
Fallout from Air India Wheelchair Denial
Air India wheelchair denial triggered a storm. The airline issued a weak apology. “We’re investigating,” they said. That didn’t cut it. DGCA stepped in. They’re probing the lapse. Fines could hit soon. The family wants justice. “She’s fighting for her life,” her daughter said.
Social media exploded. “Air India’s a disgrace,” one tweet read. Others shared past horror stories. Hashtags trended quick. The airline’s stock dipped 3%. Unions defended staff. “We’re short-handed,” they claimed.
But passengers aren’t buying it. Air India wheelchair denial exposed bigger issues.
Her condition’s shaky. Doctors expect a long recovery. Surgery’s scheduled tomorrow. The family’s by her side. They’re prepping a lawsuit. Experts say it’s a strong case. Air India’s reputation’s sinking fast. This could cost them big. For now, an old lady pays the price. Everyone’s waiting for answers.